Contract Epic Dance And Fitness Inc. Policies & Code of Conduct IF YOU ARE LATE, YOU DON'T PARTICIPATE We take the safety of our students very seriously, and having an appropriate warm up is crucial, enabling your body to safely practice. If you are more than 10 minutes late, please understand that we cannot let you participate in class.. Class Cancellation Policy If you have registered for any class or workshop and need to cancel, you must remove yourself from the roster a minimum of 10 hours before the start time. Any cancellation within 10 hours of the class start time will be considered a late cancel and no credits, makeups or reschedules will be granted. Please understand that class capacities are limited and less than 10 hours leaves last minute spots very unlikely to be filled. There are no exceptions. For information on cancelling your auto-renew membership, click here. Waitlist Policy Students have the option of placing themselves on a waitlist for any full class or workshop. If there is an early cancellation and you are on the waitlist, you will be *automatically* placed on the class roster and notified via email. Please do not place yourself on the waitlist if there is any possibility that you will not be able to make the class. The 10-hour cancellation rule still applies – if you are automatically put on the roster and then late cancel/no show, you will lose your class credit . No exceptions. Drop in Policy Please note, we do not accept drop ins/walk ins. We require our students to register and enroll for classes online in advance. Our classes can fill up pretty quickly, so it is important to sign up for class to reserve a spot before arriving. Refund Policy All purchases (including class packages, guest workshop passes, private instruction, parties, and merchandise) are NON-REFUNDABLE. No exceptions. Alcohol/Illicit Substance Policy Under no circumstances is any student or instructor allowed to participate in any class, private, or workshop when under the influence of alcohol or illicit substances. 21+ Parties only (with the purchase of the food & beverage package). If an individual is found to be under the influence, they will be asked to leave and will not receive a refund or returned class hour. Safety comes first. Liability Waivers Every student must have filled out and signed a liability waiver either online or a hard copy version in -studio BEFORE participating in their first class. Please save yourself time and paper by filling out the online participation using the link below. This form only has to be filled out once. Participation Waiver Mask Policy Please stay safe and show respect to the studio community as a whole by abiding by the current mask policy (check what it is here). If there is a mask mandate in place, all visitors will be required to follow it. Help Keep the Studios Clean For Everyone by: • Wipe off any equipment (including, but not limited to, poles, hoops, crash mats, yoga mats, yoga blocks, etc...) you may have used during your time at the studio with the alcohol bottles provided around each studio room. • Please do not consume food or anything other than water while in studio. • Please do not touch the mirrors...they're terrible to clean even from the smallest finger print smudge. Chewing Gum: Because chewing gum while physically active poses a serious choking hazard, especially when going back and forth between inversions and being right side up, do not chew gum while in class. Cell phone/Device Use: • Feel free to record yourself during class as a tool to track progress and capture moves/combos that you're proud of or want to revisit in the future! When possible, please try to angle your phone so that only you are in the shot and minimize having other students in the background to respect their privacy. • DO NOT take phone calls while in studio with the speaker function on. If absolutely necessary to be on the phone while in studio, please refrain from using the speaker function as it serves as a distraction and is disrespectful of ongoing classes. We truly appreciate you reading this over and helping us keep studio a safe, clean, and enjoyable for everyone. Thank you! #BeEpic